MicroSec is a startup developing ML-based cybersecurity solutions for Industry 4.0. As the sole designer, I was in charge of designing intuitive web app dashboards for businesses & government agencies to secure their critical infrastructure from cyberattacks.

Background

‍*To comply with my non-disclosure agreement, all confidential information has been redacted or obfuscated. The content on this page does not necessarily represent the actual product or the views of the company.‍
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About the Company

MicroSec is a cybersecurity startup focusing on developing solutions for businesses and government organizations to secure their network infrastructure. This consists primarily of web-based dashboards that leverage machine learning, cryptography & other proprietary technologies.
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My Responsibilities

As the company's sole designer, I worked across all design fronts.

  • Product: Lead UI/UX for product dashboards across 2-3 scrum teams.
  • Website: Design & develop customer-facing website. Collaborate with Marketing on content strategy.
  • Management: Manage developers (frontend, backend, interns) to build dashboard frontend, collaborate with PM to establish 'UX-driven' development workflow
  • Visual Design: Establish brand identity & visual design system. Produced marketing collateral for digital & print medium
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ML Threat Detection & Network Monitoring Dashboard
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Company Website Design & Development
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PRODUCT UI/UX

Designing Dashboards for ML-based IoT Cybersecurity

The main product I worked on was a web-based dashboard for an IoT Intrusion Detection System; a cybersecurity solution that uses machine learning to monitor network traffic and flag suspicious activities to the user.

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Design Challenges

  • Designing for unprecedented features: 
    A key area of focus for MicroSec is IoT & IIoT networks. These to be structured differently from traditional systems in terms of hardware & software. Precedents did not exist for many things we were trying to do.
    ‍How do we design for a totally novel feature?
  • Visualizing large amounts of data: 
    ‍    The amount of devices on an IoT networks can far exceed that of traditional networks, sometimes in the order of hundred thousands
    ‍How do we present vast amounts of information in a way that is readable, searchable & accessible to the end user?
  • Exposing the 'Black Box':
    AI/ML-based software tend to be opaque, i.e. 'black box' solutions. Users just have to trust that the ML is doing what its purported to do.
    ‍How do we telegraph what our algorithms are really doing behind the hood?
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WEB DESIGN & DEVELOPMENT

Building a New Company Website

I was in charge of designing & developing the new company website.

I collaborated with Marketing to establish the Information Architecture: sitemap, content inventory, navigation structure etc.

The first version of the website, which is currently live, saw a 23.5% increase in traffic acquisition (via organic search) & 27.5% increase in average user retention.
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Website Goals

  • Product Features
  • Industry Use Cases
  • CTA‍
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← View All Work